Precinct Tracker: Services

Services

Over the years we have worked with Road & Bridge Precincts and Departments in Counties large and small -- ranging from offices with one computer to departments with a network of computers. Precinct Tracker works for Unit Road systems, for a Single Precinct, and for Multi-Precinct offices (one computer-user keeping records for 2, 3, or 4 Precincts). Whether you're just starting to use computers or have years of experience with them, our goal is to get you up and running quickly and easily at a cost-effective price.

Installation

We come to your office and install the program for you. A one-day visit is provided at no additional cost with the purchase of the software license. Additional installation services are available at a reasonable cost.

Training

We provide on-site training and set-up assistance to help you get started. We make it easier to get up and running with a training session and personalized set-up help during the installation trip (at no additional cost). We also include a comprehensive printed manual with each primary license. Additional on-site and remote training services are available at a reasonable cost.

Maintenance Plan

Have a question or problem after the initial free period? Purchase the Annual Maintenance Plan for a cost-effective way to get continuing support. You get unlimited phone, fax, or email help for user and technical issues, including questions about how to find or use features in the program. Additionally, you will also receive all Version 2 updates (including any new features) and maintenance releases. The Plan is renewable on an annual basis.

Data Entry, Data Conversion, Data Migration

In many cases, we can pre-load your existing lists (road lists, equipment lists, vendor lists) into Precinct Tracker before installation, saving hours of work later. We can provide a quote for these services once we know what information you have.